Privacy Policy

Introduction

Inmatso LLP ("Inmatso", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website inmatso.in or engage with our corporate gifting services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

Information You Provide

• Contact details: Name, company name, email address, phone number when you submit an enquiry
• Order information: Delivery addresses, recipient lists, branding assets and specifications
• Communications: Messages, notes and correspondence you send us

Information Collected Automatically

• Usage data: Pages visited, time spent, referring URLs, browser type and device information
• Cookies: Session and preference cookies to improve your experience (see Cookie Policy below)

How We Use Your Information

We use the information we collect to:

• Process and fulfil your corporate gifting orders
• Respond to enquiries and provide customer support
• Send order confirmations, updates and invoices
• Improve our website and services
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

Data Sharing

We may share your information with:

• Fulfilment partners: Suppliers, manufacturers and logistics providers necessary to complete your order
• Service providers: IT, analytics and communication tools that help us operate our business
• Legal authorities: When required by law or to protect our rights

All third parties are required to maintain the confidentiality of your information.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is retained for 3 years. Order records are retained for 7 years for accounting purposes.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to processing of your data
• Request data portability

To exercise these rights, contact us at privacy@inmatso.com.

Cookies

We use essential cookies to operate our website and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

Contact Us

For privacy-related queries:

Inmatso LLP

H. No: 563/A, Kuttilikkara, Piraroor Post

Kalady, Ernakulam, Kerala 683574, India

Email: privacy@inmatso.com

Phone: +91 97451 56159